An order is processed (order status is set toProcessing Completed)when Iron Mountain generates a confirmation after the Completion step in any of the Order wizards.
- For retrieval orders, confirmation means that the stored items have been removed from their shelves and are ready for shipping.
- For collection orders, confirmation occurs when Iron Mountain receives the order from the customer.
- For destruction orders, confirmation means that the boxes listed on the order have been removed from their shelves and are queued for destruction.
Iron Mountain archives all processed orders after six months without an associated transaction.
See Also